customer service

Don't like waiting for emails when your Sony gaming product is on the fritz? New Customer service via Twitter is maybe what you needed.

Sony is stepping its customer service UP ! "Ask At Playstaion"  http://twitter.com/AskPlayStation   is a new way to get help on Sony gaming products. The Twitter times will be  9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST.

Real times reponses from 2-5 guys! Sometimes it is pretty hard finding an answer throught he self help center , having someone directly reply is epic. Hope this helps out you fellow PS users ;) Don't forget to follow !

Source: http://blog.us.playstation.com/2011/03/09/askplaystation-introducing-playstation-customer-service-via-twitter/