Community PS3 is looking out for its users with Twitter Customer Service

By iorilamia — March 9, 2011
Tags: customer-service news ps3 ps-portable

Don't like waiting for emails when your Sony gaming product is on the fritz? New Customer service via Twitter is maybe what you needed.

Sony is stepping its customer service UP ! "Ask At Playstaion" http://twitter.com/AskPlayStation is a new way to get help on Sony gaming products. The Twitter times will be 9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST.

Real times reponses from 2-5 guys! Sometimes it is pretty hard finding an answer throught he self help center , having someone directly reply is epic. Hope this helps out you fellow PS users ;) Don't forget to follow !

Source: http://blog.us.playstation.com/2011/03/09/askplaystation-introducing-playstation-customer-service-via-twitter/

PlayStation 3

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Release Date: Nov 17, 2006

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Comments

yaaaaaay twitter. -_-

grey walrus rated PlayStation 3 Buy it
Mar 9, 2011 by grey walrus

thats real useful for playstation i wish microsoft would do that

kof2012 rated PlayStation 3 Flush it
Mar 9, 2011 by kof2012

so twitter is working with sony thats great!!!!!!!!!!!

kof2012 rated PlayStation 3 Flush it
Mar 9, 2011 by kof2012

Twitter is good to solve problems. Get on there and start talking shit and people WILL respond.

goukijones rated PlayStation 3 Buy it
Mar 9, 2011 by goukijones

me no like twitter

blazemanx rated PlayStation 3 Buy it
Mar 9, 2011 by blazemanx

That is actually pretty impressive, I guess that company's are trying to get more into social media so this isn't that surprising.

DragonKiss83 rated PlayStation 3 Buy it
Mar 9, 2011 by DragonKiss83

@Blaze- me neither, but its good to support gouki.com with re-tweets :D

iorilamia rated PlayStation 3 Buy it
Mar 9, 2011 by iorilamia

Playstation had to go with Twitter to help out. The regular support has an average wait time of 3 hours. I can barely wait the 10 minutes for xbox live support.

erikestrada has not rated PlayStation 3 yet.
Mar 10, 2011 by erikestrada

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Community PS3 is looking out for its users with Twitter Customer Service

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